ZENX GROUP LTD RETURN POLICY
We strive to ensure complete satisfaction with your purchase. If you are not entirely satisfied with your order, we are here to help.
Return Conditions
To be eligible for a return, please ensure the following criteria are met:
- The item must be unused and in the same condition as you received it.
- The item must be in its original packaging.
Return Time Limit
You have 14 days from the date of receipt to request a return for your items.
Refund Process
Once we receive your returned item, it will be inspected. If the return is approved, your refund will be processed within 5 to 10 business days. The funds will automatically be applied to your original method of payment.
Contact Us
If you have any questions regarding your return, please send an email to service@zenx-group.com to obtain the return address and further instructions.